Menu Close
Website Policies

SMS Terms & Conditions

Last updated: June 24, 2026

Important: This page is intended to describe general website practices for Living Water Vein Institute & Medical Spa. It is not legal advice and should be reviewed by qualified counsel before publication.

Program Description

By opting in to receive text messages from Living Water Vein Institute & Medical Spa, you agree to receive SMS or MMS messages related to appointment reminders, scheduling, service updates, patient communications, promotional offers, educational content, and other practice-related messages.

Consent to Receive Messages

You may opt in by submitting a website form, checking a consent box, signing a form, providing your mobile number to our office, or otherwise agreeing to receive text messages. Consent to receive marketing text messages is not required to purchase services or receive care.

Message Frequency

Message frequency varies depending on your relationship with the practice, appointment activity, requested information, and marketing preferences. You may receive recurring messages if you remain subscribed.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges from your wireless provider.

How to Opt Out

You may opt out of text messages at any time by replying STOP to a message you receive from us. You may also contact our office and request to be removed from text messaging. After opting out, you may receive a final confirmation message.

Help Instructions

For help, reply HELP to a message where available or call 423-631-0101.

Supported Carriers

Text messaging may not be available through all mobile carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

We respect your privacy. Information collected through text messaging may be used to provide communications, manage consent, respond to requests, maintain records, and comply with applicable law. For more information, please review our Privacy Policy.

No Emergency Use

Text messaging is not intended for emergencies or urgent medical needs. If you are experiencing a medical emergency, call 911 or seek immediate emergency care.

Health Information by Text

Standard SMS text messaging may not be secure. Please avoid sending highly sensitive medical information by text unless directed through an approved communication method. If you have clinical questions, contact the office directly for guidance.

Eligibility

You must be the account holder or have permission from the account holder to enroll a mobile number in text messaging. You must notify us if your mobile number changes or is reassigned.

Changes to SMS Terms

We may update these SMS Terms & Conditions from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

Questions about text messaging may be directed to Living Water Vein Institute & Medical Spa by calling 423-631-0101.